Shipping Policy

✓ Free shipping on all orders over $50 within the USA

Processing Time

Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order ships.

Domestic Shipping (USA)

• Standard Shipping (3-7 business days): $5.99 or FREE on orders $50+
• Express Shipping (2-3 business days): $12.99
• Overnight Shipping (1-2 business days): $24.99

International Shipping

We currently ship to select international destinations. International shipping rates and delivery times vary by location:

• Canada: 7-14 business days, $14.99
• United Kingdom: 10-18 business days, $19.99
• Australia: 12-20 business days, $24.99
• European Union: 10-18 business days, $19.99

International customers are responsible for customs duties and taxes.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package through our website or directly with the carrier.

Shipping Delays

While we strive to meet delivery estimates, we are not responsible for delays caused by:

• Weather conditions
• Carrier delays (USPS, UPS, FedEx)
• Customs processing
• Incorrect shipping addresses

Lost or Stolen Packages

We are not responsible for packages lost or stolen after delivery confirmation. Please ensure your shipping address is secure. Contact the carrier with your tracking number for assistance.

Shipping Restrictions

We currently do not ship to PO Boxes, APO/FPO addresses, or freight forwarders. All orders require a physical street address.

Questions About Shipping?

Contact our shipping support team:

📧 shipping@batanaoil.com

📞 1-800-555-BATANA